Managed IT Services in Puerto Rico
With managed IT services we look after your company’s technology on an ongoing, preventive basis, so you stop firefighting and focus on your business.
Everything about Managed IT Services
In the traditional model you call when something breaks. In the managed model we make sure it does not break: we keep your devices and systems up to date, check their condition, make backups and watch security. When a problem arises, we already know your environment and it is solved faster.
It is a good option for small and medium businesses that depend on technology but have no team of their own. We agree with you what the service includes and how what we do is reported, so you always know the state of your technology and which improvements are worth planning.
This is for you if…
- Your company depends on computers and systems to operate
- You do not want to hire someone just for IT
- You want to avoid unexpected stoppages caused by technical failures
How we can help
Preventive maintenance
Regular checks and updates of devices and systems.
Support for your team
Help for the people who work with you when something fails.
Backups
Backup of your important information and recovery tests.
Basic security
Antivirus, updates and good access practices.
Inventory and status
We know which devices and software you have and what condition they are in.
Improvement plan
Recommendations to renew or improve your technology in time.
How we work
We review your environment
Devices, software, accounts and how your team works today.
We propose a plan
What to improve first and how, without burying you in jargon.
We implement it
We make the changes taking care that your operation is not interrupted.
We support you
We help when you have questions or something stops working.
Frequently asked questions
What is the difference from one-off support?
One-off support is requested when there is a problem. The managed service is ongoing and preventive: we work so that problems do not occur.
What exactly does the service include?
We define it with you according to your company’s size and needs, and put it in writing so you know what you receive.
Can I start with a few devices?
Yes. We can start with what matters most and extend the service as you need.
Related services
Shall we talk about your project?
Tell us what you need. We reply in Spanish or English.
Request a quote